What is the difference between FirstFedDirect sm and First Federal Bank of California?
   
  How do I know my money is safe and secure?
   
  How do I open an Internet Advantage Savings Account?
   
  Is my online application secure?
   
  Can I open my account with a designated "pay on death" beneficiary?
   
  How do I make deposits to my account?
   
  How do I make withdrawals from my account?
   
  When are my deposits available for withdrawal?
   
  How is interest calculated?
   
  Will you send me statements?
   
  How can I review my account?
   
  How do I set up regularly-scheduled transfers into my Internet Advantage Savings Account?
 
 
What is the difference between FirstFedDirect sm and First Federal Bank of California?
  FirstFedDirect sm is a division of First Federal Bank of California established solely to service Internet banking client relationships from all states other than California. FirstFedDirect sm deposits are FDIC-insured up to the maximum amount allowed by law - $100,000 per individual depositor. (For more information about FDIC insurance coverage, visit www.fdic.gov/deposit.)
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How do I know my money is safe and secure?
  The Federal Deposit Insurance Corporation (FDIC) provides insurance on all FirstFedDirect sm deposits up to $100,000 per individual depositor, the maximum amount allowed by law. (For more information about FDIC insurance coverage, visit www.fdic.gov/deposit.) In addition, First Federal Bank of California, with $10 billion in assets, has been a leading provider of financial services for over 76 years and is the third largest Los Angeles-based financial institution according to data compiled by the FDIC.
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How do I open an Internet Advantage Savings Account?
  FirstFedDirect sm provides two easy and convenient ways to open your account – either online or by mail. To get started online, click here; to open an account by mail, click here. For questions, call (888) 838-5460.
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Is my online application secure?
  Absolutely. FirstFedDirect sm uses encryption for online security. Encryption technology helps provide secure transmission of information along the Internet by encoding the transmitted data using a mathematical formula to scramble the data. Without a corresponding “decoder,” the transmission would look like nonsense text and would be unusable.
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Can I open my account with a designated "pay on death" beneficiary?
  Yes, you can. When you open your account online, you will see a prompt advising you how to designate a beneficiary if you so choose, and if you apply by mail, you can write-in a designated beneficiary on your application form.
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How do I make deposits to my account?
  Your initial deposit must be made by check. Once your account is opened and funded, you can make additional deposits either online, via transfers from your linked checking account and FirstFedDirect's sm automated clearing house, or by mailing your deposits to the attention of Deposit Services, First Federal Bank of California, P.O. Box 471, Santa Monica, CA 90406-9960.
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How do I make withdrawals from my account?
  The checking account used to make your initial deposit becomes your linked account and anytime you want to make a withdrawal, you can transfer funds electronically between your Internet Advantage Savings Account and your linked account. Transfers are made via the Automated Clearing House (ACH) and typically take 2 to 3 business days.
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When are my deposits available for withdrawal?
  Generally, your initial deposit will have an 8 business day hold before any funds can be withdrawn. Future deposits may generally be withdrawn after 5 business days.
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How is interest calculated?
  The interest rate and annual percentage yield (APY) are compounded daily on a 365/365 (366/366 leap year) basis. Check deposits will begin to accrue interest the next business day. Interest is normally paid on a quarterly basis.
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Will you send me statements?
  Yes. You will receive a monthly statement showing all of your account activity.
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How can I review my account?
  You can view your account information online via FirstFedOnline sm. To view your account, go to www.firstfedca.com and click on the CLIENT ONLINE BANKING link. Once you enroll in the service, which is done just by creating a user ID and password, you’re ready to go, and can view your account information anytime, 24/7, day or night.
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How do I set up regularly-scheduled transfers into my Internet Advantage Savings Account?
  Once you enroll in FirstFedOnline sm, you can request regularly-scheduled transfers by completing the FirstFedDirect sm transfer request in the self service section.
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